Returns & Exchanges

At Envy Bathrooms Limited, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unused and resalable bathroom fixtures and accessories. If your item isn't the perfect fit for your home renovation, our streamlined return process ensures a quick resolution.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team via email with your order number and the reason for the return to receive a unique Return Merchandise Authorization (RMA) number.

• 2.
  Pack Your Items

  Carefully pack the items in their original, undamaged packaging, ensuring all components and manuals are included to avoid restocking fees.

• 3.
  Ship to Our Warehouse

  Affix the return label to your parcel and ship it back to our main distribution center using a tracked and insured courier service.

• 4.
  Inspection and Refund

  Once our quality control team inspects the items and confirms they are in resalable condition, we will process your refund to the original payment method within 5-7 business days.